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Ineligibility for Refunds

Refunds will not be granted in the following situations:
  • Change of Mind: If the customer simply changes their mind about the service.
  • Service Already Rendered: If the service has already been fully or partially rendered.
  • Forgetting to Cancel: The customer is responsible for their own subscription, if they forget to cancel it they won’t be eligible for a refund. 
  • Not Providing Evidence: If the customer has an issue with the service, and they don’t have any evidence to support the claim. 
All refunds remain subject to the company’s subjection. 

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Refund Process

To request a refund, customers must follow these steps:
  1. Contact Customer Support: Contact our customer support team using the email below to initiate the refund process.
  2. Provide Proof of Purchase: Customers must provide proof of purchase, such as an invoice number or receipt.
  3. Provide Evidence of Service not Functioning as Advertized: Customers must provide evidence of the faulty service via screenshots or recordings with explanation of how to recreate the issue. 
  4. Refund Approval: The company will review the refund request and determine whether it is approved. The customer will be notified via email if the refund is approved.
  5. Refund Issuance: If approved, the refund will be issued to the original payment method within 10 business days.

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Refund Timeframe

Refunds will typically be processed within 10 business days following approval. The timeframe may vary depending on the payment method and other factors.

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Contact Information

For any questions or concerns regarding this article, please contact our customer support team at: