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客户服务的核心概念与特点 | Imagine Explainers
客户服务的核心概念与特点
#service-characteristics
#intangibility
#heterogeneity
#perishability
#property-management-services
#trust-and-integrity
#efficiency-and-convenience
#active-listening
#empathy
#questioning-and-information-collection
#clear-communication
#nonverbal-communication
#proactive-service
#customer-service-skills
H
Happy Joy
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11 months ago
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